This accessibility statement applies to the website www.alpbacherhof.at .
We strive to make our website accessible in accordance with legal requirements on digital accessibility. The legal basis for this includes, in particular, the Disability Equality Act (BGG), the Barrier-Free Information Technology Ordinance (BITV), and the EU Directive 2016/2102.
This website is currently partially compliant with the requirements of the Barrier-Free Information Technology Ordinance (BITV) 2.0 and EU Directive 2016/2102.
Some content is not yet fully accessible. However, we are continuously working to identify and eliminate existing barriers to improve accessibility over time.
The following content is currently not accessible for the following reasons:
Incompatibility with accessibility regulations
Some PDF documents provided on the website are currently not accessible. If you need assistance accessing these files, please contact us at hotel@alpbacherhof.at. We will provide the content in an appropriate, accessible format.
Disproportionate burden
Older PDF and Office documents may not yet be fully accessible for economic and organizational reasons.
Nevertheless, we are continuously working to correct existing deviations from accessibility requirements to the extent possible.
Content not covered by applicable legal provisions
The website contains older content and documents published before June 28, 2025.
These are not subject to the obligations of the Accessibility Act, and a subsequent conversion to accessible formats is not currently planned.
In addition, third-party content integrated into the website, which we neither created nor control, is not within our responsibility. Therefore, we cannot guarantee the accessibility of such content, which is also excluded from the legal requirements.
The evaluation of this website’s accessibility was conducted through a self-assessment based on the Web Content Accessibility Guidelines (WCAG) 2.2.
We are committed to continuously optimizing our website—particularly regarding user-friendliness and accessible usability for all people.
If you notice any issues related to the accessibility of our website, please contact us:
Alpbacherhof – Mountain & Spa Resort
Alpbach 279
6236 Alpbach
Tel.: +43 5336 5237
E-mail: hotel@alpbacherhof.at
We will process your request as quickly as possible and provide you with feedback.
If you do not receive a satisfactory response from the contact option mentioned above, you may file a complaint with the Complaints Office of the Austrian Research Promotion Agency (FFG).
The FFG accepts complaints electronically via the complaint office contact form.
The FFG will review whether the complaint concerns violations of the Web Accessibility Act—particularly regarding non-compliance with accessibility requirements—by the federal government or its associated institutions.
If the complaint is found to be justified, the FFG will issue recommendations and propose measures to the responsible authorities aimed at remedying the identified deficiencies.
